About Human Resources (HR)

1. Some of my employees do not appear in the Lead/Rep/Tech dropdown when adding a customer. How can I insure that my employees will show up in the dropdowns?
2. I made changes to user rights for an employee or added a new area and I don't see the changes in DishStar. Did I do something wrong?

1. Some of my employees do not appear in the Lead/Rep/Tech dropdown when adding a customer. How can I insure that my employees will show up in the dropdowns?
2. I made changes to user rights for an employee or added a new area and I don't see the changes in DishStar. Did I do something wrong?

Some of my employees do not appear in the Lead/Rep/Tech dropdown when adding a customer. How can I insure that my employees will show up in the dropdowns?

When an employee does not show up in a dropdown, usually, the emloyee does not have rights to the area for the customer. To give them rights to that area, go to your HR > Lookup Employeepage, find the employee, and click on their name to access their employee account. Click on the Areas button at the bottom. Check the box next to the area you would like him/her to have rights for. Update, log out, and log back in to view the changes.

I made changes to user rights for an employee or added a new area and I don't see the changes in DishStar. Did I do something wrong?

For most changes made under the Admin tab, you must log out and log back in to view changes.

Retrieved from "http://wiki.agemni.com/Getting_Started/FAQs/About_Human_Resources_(HR)"

Tags: area, employees, hr, human resources, led/ref/tech dropdown, rights
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