Commissions

Commissions Exceptions Report

The Commissions Exceptions report shows you payments you have received per receiver, based on imported payments; however, the receivers are NOT attached to a customer’s account. The payments in this report are irreconcilable because they are not attached to a customer.

Commissions Report

The Commissions report allows you to reconcile your customers. This report shows all customers you're still owed commissions for, based on imported payment files and report search criteria. If the customer has a ‘$0.00’ balance in the Owed column, the Paid checkbox will automatically be marked checked. When you have reconciled your customers on this report hit the Update button; customers marked Paid will be removed from the commissions report. In order to view a customer’s individual Reconciliation simply click on the Reconcile button located on the right hand side of each customer. If you would like to be taken to the customer’s account, simply click on the customer’s name and you will be directed to the customer’s page where you can click on the Reconcile button. We have also recently added Rvrs, Prog, and Upgrades buttons to allow you further details on the customer account right from the reports page.

• **Note** There is also an OE and DNS Commission report.
• **Note** In order to see and click on the Reconcile button you must have Admin rights and have 'Reconcile' checked under HR>Buttons.

Deactivation Report

The Deactivation report shows you who has deactivated. The amount is negative because it is what DISH Network has overpaid you since the customer has deactivated. This shows all customers who have deactivated based on the deactivation dates in the payment files that have been imported into Agemni.

DIRECTV Fulfillment Commission Exceptions Report

The DIRECTV Fulfillment Commission Exceptions report is for DIRECTV Fulfillment companies only. Commission exceptions for fulfillment customers will ONLY show up on this report and not on the regular commission’s exceptions report.

DIRECTV Fulfillment Report

The DIRECTV Fulfillment report is where you will reconcile all your fulfillment customers. This report shows you what you are stilled owed from DIRECTV for fulfillment customers.

**Note** In order for customers to show up on this report they must have their provider selected as DIRECTV Fulfillment.

DNS Commissions

The DNS Commissions report shows the summary of DNS commissions for each customer. This report allows you to view paid, un-paid, or all DNS customers with their total commission payments.

DNS Reconcilliation

The DNS Reconcilliation page shows DNS customers who have not been marked as "paid". The options on this report will allow you to mark the customer as "paid" and also to view the customers reconcilliation details. For more information on how the process of DNS reconcilliation works see our How to Guide here. 

Missing Commissions Report

The Missing Commissions report is where you will go when you want to see all payments you are expecting from DISH NETWORK/DIRECTV. This report will show you how much they have paid you and how much you are still owed per customer. This report shows receivers/access cards that are missing commissions based on the payment files imported into Agemni. In order for this report to be accurate, you MUST first do reconciliation on your Commissions or Reconciliation report.  This is because, if a payment code is spelled wrong or the receivers are in the wrong order, etc., this type of mistake will cause those receivers/access cards to appear on this report for the wrong reason.

Missing Virtual Certificate Report

The Missing Virtual Certificate shows you all of the missing Virtual Certificates payments based on the payment files imported into Agemni. It shows the payment category (a VCERT) and then the DISH Network Payments (how much you’ve received from DISH Network) and the amount that is expected from DISH Network. The area and rep/tech dropdowns are irrelevant for this report.

Negative Commissions Report

The Negative Commissions report shows you all the negative commissions received based on your imported payments.

• **Note** Negative Commissions and Deactivations correlate with each other as the Deactivation report has a record of negative payments and therefore many of the same customers will show on both reports.

OE Commissions Report

The OE Commissions report is used for OE reconciliation and commissions.

OE Missing Commissions Report

The OE Missing Commissions report has the Missing Commissions for OE clients so that you can send their names/data into DISH Network.

Reconciliation Report

The Reconciliation report allows you to compare the commission amounts expected against amounts actually received. You can reconcile your payments here. In order for a customer to appear on this report, they will need to have a status of completed and a receiver attached to their account. (The Commissions and Reconciliation report are both used to reconcile customers, but we recommend using the Commissions report over the Reconciliation report as it is easier to navigate).

Residuals Report

The Residuals report shows the month/year (MTY) of received residual payments based on payment files imported. The area and rep/tech drop downs are irrelevant for this report.